Premium WordPress Support

All plans include site recovery: before we perform a single task, our team completes a backup of your website to ensure that it’s fully protected and restorable.

Standard

$79/mo

Unlimited small 30 min jobs for 1 site

24 hour live chat & email support

8 hr Average task response time

1 job at a time

Professional

$99/mo

Unlimited small 30 min jobs for 1 site

24 hour live chat & email support

Proactive WordPress upgrades

Proactive plugin and theme upgrades

Monthly security scan

Security guarantee

8 hr Average task response time

1 job at a time

VIP

$199/mo

Unlimited small 30 min jobs for 1 site

24 hour live chat & email support

Proactive WordPress upgrades

Proactive plugin and theme upgrades

Monthly security scan

Security guarantee

4 hr Average task response time

All jobs checked by QA team

3 jobs at a time


How can you help me?

We’re the WordPress support experts and our team solves dozens of problems every day. If you have a WordPress problem but not sure if we can help, please use live chat or contact us to find out more.

How long does a task take to complete?

We complete tasks on the same business day, most within 8 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.

This sounds too good to be true. how can you provide unlimited support?

We’re fair and we’ve found our clients are as well. We support a reasonable number of tasks per client and we will let you know if you’re stretching the friendship.

Do I have to commit to a contract?

No. Our service is billed using a recurring monthly subscription. There are no contracts to sign, setup fees or cancellation fees.

 

Are there limits to the tasks Hired WP can do?

To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 30 minute tasks are in scope and larger, more complex projects are out of scope.

 

I need a new site - can you help me?

Sorry, we don’t build new sites. The HiredWP WordPress support service is for existing sites only.

 

Who are your team members and where are they? I’m worried about security.

Sherwyn leads our development team and is located in Vancouver, BC, Canada. Bence and Tim lead our support team and are located in Houston, Texas, USA.

 

Do you offer a money back guarantee?

Yes. If you’re not 100% satisfied with our service in the first 30 days, we will refund your subscription.

 

Want to get started... but have more questions?

No problem. please use live chat or contact us to find out more.